Promotional Items a big NO NO at Game

<p>Promotional items sounds really nice when it comes to cost savings but when it start becoming a headache and cost you a lot of running around and making numerous phone calls, taking time off from work and a list of endless hassles. This has been my experience with Game Stores (Promenade) TWICE within a short space of time. My first purchase was a Defy Stove “on promotion’ that is faulty and is tripping the power, second item purchased was a KIC Fridge “on promotion” that was badly damaged when it was delivered (which was replaced) but now the second fridge is making this funny screeching noise and every time I am told to take my green slip into the store and report these faulty items and wait for a technician to come out to verify the problem. I don’t have the time for all this running around and besides I have to take time off from work “an entire day” for all of this because they can’t give me a time that the technicians are available so in the end it cost you more to try and resolves these problems. I am extremely appalled that we are being sold faulty appliances on promotion and made to believe that its quality items. I hope that this matter can be resolved asap!</p>