pJ
phumela J

1 reviews | Active since Jun 2012

03 Jun 2015, 14:48

Promotion but no stock

In April game had promotion for the 45th birthday celebration promotion was running from 2015/04/22 till 2015/05/05 for A TELEFUNKEN 39INCH LCD TV for R2990.00. i then went to the cape gate store on the 30 April 2015 to buy the TV was told they didnt have stock, i was then given a call back voucher which said if i had not received a call by 07 May 2015 i should give them a call. So i didnt receive a call from game so i called them again after the 7th may i was told they still waiting for stock, its a month now Game still have no stock for the TV. how can you put an item on promotion and not have stock for over a month now. im without a TV for whole month now. im very disappointed in the service

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Replies (1)
Game
Game's reply04 Jun 2015, 10:28
Official
Hello jakophu,

We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.

There is currently no stock in SA and we are waiting for the Supplier to advise when stock will be available. The store will keep you updated.

We thank you for you patience in this regard.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73