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1 reviews | Active since Dec 2016
22 Dec 2016, 22:33
# problem
<p>I bought LG 5.2 home theater at game last year and it only took one week with me, i started experiencing problem with the LG home theater. I went to the store and the manager told me they will replace me with new LG home theater when the stock is available, i waited three months while i was paying it and when the stock was available they told me they can't give me new one they will repair it but after repair it i still have the same problem today. I went to store yesterday to pick up my new sound, when i arrive the sound they wanted to give me was not in good state at all, still now i don't have my LG home theater. I need my money because i thought game store is trusted store but i was lying to my self. The game staff they don't know how to treat customers even the store manager. </p>
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Game's replyOfficial
22 Dec 2016, 23:57We are in receipt of your re-occurring complaint with reference ***7.
The store advised us that they already explained to you that we cannot do anything before the Suppliers re-open in January whereafter they will send the item,hich you left in the store to the Supplier.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply22 Dec 2016, 23:57
Official
We are in receipt of your re-occurring complaint with reference ***7.
The store advised us that they already explained to you that we cannot do anything before the Suppliers re-open in January whereafter they will send the item,hich you left in the store to the Supplier.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,