AS
Ayikhensiwe S
1 reviews | Active since Nov 2015
11 Nov 2015, 15:21
Printer on Warranty but I paid for Repair
I bought a Canon Printer at Game store through Account from Game. I took it for repair to Game Store Phalaborwa while not having Invoice but having a proof having bought it there since Ive used their account. The Printer was still under Warranty but Ive paid for repair of the printer. They managed to allocate a proof of me having purchase the printer from them. When they took it for repair they indicated that the invoice is not clear and I should Pay for repair. Ive Paid it and Please assist me in claiming the repair costs.
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Replies (1)Game's replyOfficial
13 Nov 2015, 16:28Hello SibiyaI,
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
Please allow management to investigate this matter where after they will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
Please allow management to investigate this matter where after they will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply13 Nov 2015, 16:28
Official
Hello SibiyaI,
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
Please allow management to investigate this matter where after they will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.
Please allow management to investigate this matter where after they will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
