mM
matodzi M

1 reviews | Active since Feb 2016

02 Oct 2024, 13:02

Printer

I have bought printer at game store the printer stop working I took back the printer to the store and they refuse to fix it or

0
Replies (3)
Game
Game's reply03 Oct 2024, 11:20
Official
Hi there Matodzi, thanks for reaching out. I'm truly sorry that the store refused to fix your printer.  Could you kindly provide us with more information regarding their explanation for not accepting your printer for repairs? 

Best regards,

mM
matodzi M's update03 Oct 2024, 11:35
Reviewer Update
Hi the printer just stopped working. Took it to game they told me the will book the print after I receive a call telling me I must pay 1400 for the to fix the printer and the printer has a warranty. I ask to talk to the manager his was very rude I didn't get any assistance. This happen at game phalaborwa
Game
Game's reply03 Oct 2024, 18:55
Official
Thanks for getting back to us, we will do a follow up with the store as to why they are charging you that amount as the printer is still under warranty. Once again, we are so sorry for the inconvenience this has caused you.

Best regards,