GP
GORDON P
1 reviews | Active since Jan 2014
17 Feb 2015, 16:32
Prices not on shelves and refusal to scan barcode
I wanted to buy a pin up board and there was not prices on the shelves. When i took two different boards and stood in the row to pay but first wanted the price differences between the two, the lady at the till just saud that they dont check prices i must go to customer service. After standing in the row, i put the boards back and left. Firstly the prices are not on the shelves for all the different pin up boards available and then the cashier at the tills refuse to check the prices. I wanted to buy one but i would rather go to another place that will help you at the cashier. Bad attitude!!!!
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Replies (1)Game's replyOfficial
17 Feb 2015, 18:54Hello gpretorius007,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We will not tolerate poor service and it the team can be identified, they will be disciplined. The matter about the lack of pricing will also be investigated and management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We will not tolerate poor service and it the team can be identified, they will be disciplined. The matter about the lack of pricing will also be investigated and management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Game's reply17 Feb 2015, 18:54
Official
Hello gpretorius007,
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We will not tolerate poor service and it the team can be identified, they will be disciplined. The matter about the lack of pricing will also be investigated and management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference *** and apologize for your inconvenience in this matter.
We will not tolerate poor service and it the team can be identified, they will be disciplined. The matter about the lack of pricing will also be investigated and management will contact you to discuss this matter.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
