mR
maryke R

1 reviews | Active since Nov 2015

11 Nov 2015, 12:52

Prices

i went to game today to get my daughter a radio for her bday. When i got there i went to the food section and saw the vieannes was of special great price right there i took two packets. (really great price) then i went to the electronic department where i saw the most gorgeous pink radio... but no price so i asked the guy nearest to my and he said it is R399 my husband said ok but the price he is giving us is under a totally different radio is he sure he then asked another guy standing chating to other people what the price is he walked over to us checked and said R499 i said ok thanks but don't you think you should put up a price otherwise i can claim it for the price that was there he turned hes back on me and walked away. we got the manager and got into it at that point the guy denied ever ignoring me. i was still furious with the bad attitude but decided to still pay for the vieannas and not just leave seeing that it was a great price on them and everything. but when i got to the till the price was wrong almost double the price on the shelf the manager came took the price and gave me the shelf price. the only saint for me in game today was Aaron he actually tried to help

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Replies (1)
Game
Game's reply11 Nov 2015, 20:41
Official
Hello maryke 30,

We acknowledge receipt of your complaint with reference ***2 and apologize for your inconvenience in this matter.

We confirm that management contact you and assure you that measurements will be put in place to ensure that pricing is correct. Bad attitude will also be addressed with all team to ensure this does not happen again.

We invite you back into the store and assure you of a better shopping experience.

Regards.

Rina Taute
Group Customer Service Advisor
***
Tel: ***73

Best regards,