1 reviews | Active since Jun 2016

30 Nov 2019, 11:28

Price Match Policy Lies

What a useless store. Bazil Plaatjies who is apparently the manager at your Somerset Mall store refuses to match another stores price because this time of year stores are running Black Friday promotions (even though it is the same price that the Game store was running one day earlier). He says that the ts &cs say that Game doesn’t match prices for Black Friday deals even though I showed his that they only specify 1 day sales and the promotion that I was referring to was a 5-day sale. How can you promise to match/beat prices when you clearly don’t and seem to what to pick and choose your ts & cs as you see fit. I will never shop at Game again.

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Replies (1)
Game
Game's reply30 Nov 2019, 13:52
Official
Hi Chandre,

Thank you for your feedback, I have tried calling you but to no avail.

Please note that the Price Beat does not apply to the following:

-The warranty guarantee period must be identical to that ofthe competitor product. 
-New store openings-Store relaunches 
-Store closures 
-Online purchases 
-Online clearance sales-Short promotions such as Black Friday and Cyber Monday-Deals you see on online classified or auction websites
-Online pre-orders

If you need further assistance, please contact us on ***, and request to speak to Tammy.

Kind Regards
Tamlyn Lockman