Pre-ordered a PS5 from Game Online .....
Pre-ordered a PS5 on Fri Sep 18 , Ive been emailing support for 2 weeks now to find out where my machine is ? They even phoned me on Saturday the 21st to tell me delivery would be at the latest by Tuesday the 23rd and that they would prioritize delivery. Ive been waiting like a fool. How do you expect to make a reputation as an online retailer and go up against the leaders like takealot etc. if your service is so pathetic. People will never be return buyers. I know I will never support Game again
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Replies (3)0
Replies (3)
Game's replyOfficial
02 Dec 2020, 16:22Hi Robby,
Thank you for bringing this to our attention.
We really sorry for the overall experience, please allow us to investigate and provide urgent feedback.
Regards
Tammy
Thank you for bringing this to our attention.
We really sorry for the overall experience, please allow us to investigate and provide urgent feedback.
Regards
Tammy
Best regards,
Game's reply02 Dec 2020, 16:22
Official
Hi Robby,
Thank you for bringing this to our attention.
We really sorry for the overall experience, please allow us to investigate and provide urgent feedback.
Regards
Tammy
Thank you for bringing this to our attention.
We really sorry for the overall experience, please allow us to investigate and provide urgent feedback.
Regards
Tammy
Best regards,
's updateReviewer Update
03 Dec 2020, 22:28Hi , im still waiting for the urgent feedback. Ive raised this issue with Laeeqa Kenny and many others in the Customer Service Contact Centre since the 19th of November. Does Game not have the PS5 to send to me ?
's update03 Dec 2020, 22:28
Reviewer Update
Hi , im still waiting for the urgent feedback. Ive raised this issue with Laeeqa Kenny and many others in the Customer Service Contact Centre since the 19th of November. Does Game not have the PS5 to send to me ?
's updateReviewer Update
05 Dec 2020, 09:34And still waiting, this is rediculous
's update05 Dec 2020, 09:34
Reviewer Update
And still waiting, this is rediculous