PG
Phindile G
1 reviews | Active since Jan 2024
28 Apr 2026, 15:05
Poor service!****mers
****med
They want us to pay R3700 inorder for them to replace washing machine which is on extended warranty, ******!
What kind of warranty is that?
They can't repair faulty product now they want us to pay yet we have warranty.
Poor service
Helpful (0)
Replies (3)0
Replies (3)
Game's replyOfficial
28 Apr 2026, 16:50Hi there Phindile, we’re really sorry to hear about your experience and understand how upsetting it must be to be asked to pay an additional amount when your washing machine is under an extended warranty. Kindly provide us your extended warranty number so we can look into this matter.
Best regards,
Game's reply28 Apr 2026, 16:50
Official
Hi there Phindile, we’re really sorry to hear about your experience and understand how upsetting it must be to be asked to pay an additional amount when your washing machine is under an extended warranty. Kindly provide us your extended warranty number so we can look into this matter.
Best regards,
PG
Phindile G's updateReviewer Update
28 Apr 2026, 18:10***4
PG
Phindile G's update28 Apr 2026, 18:10
Reviewer Update
***4
Game's replyOfficial
29 Apr 2026, 16:31Thank you for getting back to us. I am so sorry to hear that you have not received feedback as of yet. Kindly be advised that your query is with our senior team to assist you accordingly. The agent handling your case will be in contact with you as soon as they have an update for you.
Best regards,
Game's reply29 Apr 2026, 16:31
Official
Thank you for getting back to us. I am so sorry to hear that you have not received feedback as of yet. Kindly be advised that your query is with our senior team to assist you accordingly. The agent handling your case will be in contact with you as soon as they have an update for you.
Best regards,