Poor service when requesting to close an account

I recently have come to realise that game customer care line has a bunch of idiots working there that each time I call I end up having a new issue which makes a simple request one of the most difficult tasks for a large corporation has such.from numerous calls to numerous transfers to date I can not get a confirmation that my account is closed despite emails and calls so I'm completely stunned at their service delivery.

I requested a settlement amount which was valid for a day and made an eft payment same day and was told that it would be done but looks like when you decide to close an account they will make you dance before you go.

Can someone please close my account I do not want to deal with your company anymore.