Poor service online service purchase

Item: Game
Rating: 1
Author: Thando D

Online service is very poor, I have recently bought a 55cm Telefunken Smart tv on the 12 December and it was delivered upon opening the tv it was faulty, so I reported the matter and sent email as per request on 31st December and followed up on the 02 January only to find out my matter was not escalated within the turnaround time I am very disappointed and disgusted with their service I regret buying online worse service ever.

Helpful (0)

Replies (1)

Game's replyOfficial

18 Sept 2026, 13:15

Hi Thando, thank you so much for taking my call and for bringing this matter to our attention. Your feedback helps us identify areas where we can do better.

Game's reply18 Sept 2026, 13:15

Official

Hi Thando, thank you so much for taking my call and for bringing this matter to our attention. Your feedback helps us identify areas where we can do better.