KM
Kaylin M
1 reviews | Active since Nov 2020
06 Dec 2020, 21:23
Poor service on hello Peter
I am yet complaining again because I had to Game and on this website I received poor service and hello Peter reclaim that they would respond to my request but obviously they **** and did not respond within 24h. This is ridiculous and unnecessary, why can’t you guys just respond to a message????? It’s simple!!!
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Replies (2)
Game's replyOfficial
07 Dec 2020, 07:02We are in receipt of your re-occurring Hellopeter and apologise for any inconvenience caused.
According to the store they did contact you to advise that you may collect your slip. If this is not the case, not to worry I escalated it again and you should be contacted shortly.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
According to the store they did contact you to advise that you may collect your slip. If this is not the case, not to worry I escalated it again and you should be contacted shortly.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
Game's reply07 Dec 2020, 07:02
Official
We are in receipt of your re-occurring Hellopeter and apologise for any inconvenience caused.
According to the store they did contact you to advise that you may collect your slip. If this is not the case, not to worry I escalated it again and you should be contacted shortly.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
According to the store they did contact you to advise that you may collect your slip. If this is not the case, not to worry I escalated it again and you should be contacted shortly.
Rina Taute
Group Customer Service Advisor
MASSDISCOUNTERS, t/a Game
E-Mail: ***
Best regards,
KM
Kaylin M's updateReviewer Update
07 Dec 2020, 09:34Hi they store did not contact me to collect my receipt but thank you for letting me know.
KM
Kaylin M's update07 Dec 2020, 09:34
Reviewer Update
Hi they store did not contact me to collect my receipt but thank you for letting me know.