POOR SERVICE OF CASHIERS

<p>Is this the level of service Game Stores is wiling to put there loyal customer's thru. I do my grocery shopping on my way to work at least thrice a week, because of the convenience and quality of product. But the Cashier's level of service leaves much to be desired - they urgently need some customer service training, if not - removed from assisting customers at face-to-face level. Customers waiting in queue to be assisted while Cashiers are having their own conversations, in their spoken language, ignoring customer's waiting to be assisted. Not one of them smiling or even greeting the customer. When I walked up to Operator Asanda at till #12, all she said to me, inbetween speaking to a colleague, was - give me your stuff. I said excuse me - and she just said "give me your stuff". So just to be clear - is the procedure for the customer to unpack the basket of groceries items? She didn't even ask me if I wanted a carrier bag for my items. I also noticed that another customer at a different till was packing her own "stuff" in a carrier bag. This is not even a big deal unpacking and packing your own "stuff" - but service with a smile is the first point of good customer service at any level. Speaking to your colleagues about your issues - is not the customer's problem. It is a wokking hour afterall?? </p>