poor service no stock bad attitude no help

DEAR SIR/MADAM<br> RE: COMPLAINT AGAINST GAME STORES - GREENACRES PORT ELIZABETH<br> AS YOU CAN SEE I AM WRITING THIS COMPLAINT ON THE 27 DECEMBER 2015, THE DATE OF THIS INCIDENT OCCURRED ON THE 24 DECEMBER 2015, SO I AM NOT WRITING THIS IN ANGER BUT WITH SO MUCH HURT, DISSAPOINTMENT AND SADNESS. <br> IN THE LATEST YOU MAGAZINE THERE IS A GAME SPECIAL- BACK TO SCHOOL ADVERT VALID FROM THE 11 DECEMBER 2015 - 31 JANUARY 2016, ON THE FRONT PAGE WAS AN ASPEN LARGE TROLLEY BACKPACK FOR R220.00 EACH. <br> ON THE 22 DECEMBER 2015, AS WE LIVE 85 KMS AWAY FROM PORT ELIZABETH IN ADDO EASTERN CAPE, WE DROVE TO P.E. ESPECIALLY TO GO AND BUY THIS BACKPACK AS IT WAS A VERY GOOD PRICE. I WAS TOLD THAT THERE WAS NO SUCH SPECIAL TAKING PLACE AND NO KNOWLEDGE OF IT, BY THE LADY THAT PACKS THE LUGGAGE DEPARTMENT. HER ATTITUDE WAS VERY CONDESENDING AS IF I DID NOT KNOW WHAT I WAS TALKING ABOUT.<br> ON THE 24 DECEMBER 2015 I DROVE 85KMS BACK GAME STORES P.E. WITH THE ADVERT IN MY HAND TO SHOW THIS TO THE LADY THAT PACKS THE LUGGAGE DEPARTMENT ISLE. <br> SHE WENT TO THE STOREROOM TO HAVE A LOOK FOR THE STOCK AS ON THE LEAFLET AND CAME BACK WITH A SMALL BACKPACK WITH ASPEN SPELT LARGE IN WHITE LETTERS AND SAID THAT THIS WAS TH