Poor Service / No Service / Mediocre Service

I have had very poor service delivery from Game, I went online to try and purchase the “DEFY - 4 Burner Gas Hob and Stove Black”.

I logged an online query as well as called the customer service line. I was told to just place the item in my wishlist and wait for it to be availabe again one day.

I was quite upset as I knew most branches had stock and the online web in my opinion is still part of Game and they could've arrange for stock from one of the branches and still did the purchase and included the R50 delivery. But no I was not an important e ngouth customer for them.

I was told a query was logged an and email was sent and till date not one person was decent enought to even give me feedback on the matter.

I refused to go the the carnival branch whom wanted to charge me +/- R290 delivery when the website allowed a R50 delivery.

I have told myself I will now no longer use my store credit I have with you, I will make it my mission to pay of my credit and not to set foot into your stores ever again seeing that my money was not worthwile to spendt with you.

O yes and this all happened on the 30th of Jan 2019 and I was sitting and hoping on positive results/feedback ever since.