POOR SERVICE GAME WESTWOOD MALL

Goodday

I have purchased a defy microwave from Game Westwood Mall on the 4 July 2021.This microwave had stopped working on the 20 July 2021. I took this back to the store on the 24th July 2021 just after the unrest. When i took this to the store they turn me away and said i need to bring this the following week as they not accepting any changes that week due to the store just reopening.

I then took the microwave on the 31 of July 2021 and had this booked in.

i since then call numerous times check in on the outcome. No one had given me any feedback up to today the 25th August 2021.

i have even bought a new microwave as this is an essential requirement in the house. I have call today 4 times and the Store Manager is on leave , the 2 nd in charge manger the phone just rings and the Floor manager pone just rings as well.

This service provided is absolutely poor and i will not be treated in this fashion. if this is not resolved with 24 hours will take this up legally and tell the public about this store as i will not be shopping there again. I have made 15 calls so far and i am fadup at the moment.

Kind regards T Naicker *** ***