JS
Jarraj S
1 reviews | Active since Jan 2023
04 Jan 2023, 18:41
Poor Service - Game Gateway
Just spent an hour plus at Game Gateway to purchase a brush cutter Cost of machine was R400.00 more expensive than Makro....but Game could not beat the cost simply because GAME staff couldn't get hold of Makro to verify costing. After being totally disappointed with the responses...I finally decided to buy the machine directly from Makro
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Game's replyOfficial
18 Sept 2026, 14:05Hi Jarraj,
Thank you for reaching out.
We tried calling you, however, there was no answer.
Please accept our sincere apologies for the disappointment and frustration you experienced during your visit to our Gateway store.
We understand how frustrating it must have been to spend a considerable amount of time in-store, only to leave without making your purchase.
Thank you for taking the time to share your experience with us. We greatly appreciate your feedback, as it helps us identify areas where we can improve our processes and customer service.
We are sorry that we did not meet your expectations on this occasion and for the inconvenience caused.
Kind regards
Game Social Media Team
Thank you for reaching out.
We tried calling you, however, there was no answer.
Please accept our sincere apologies for the disappointment and frustration you experienced during your visit to our Gateway store.
We understand how frustrating it must have been to spend a considerable amount of time in-store, only to leave without making your purchase.
Thank you for taking the time to share your experience with us. We greatly appreciate your feedback, as it helps us identify areas where we can improve our processes and customer service.
We are sorry that we did not meet your expectations on this occasion and for the inconvenience caused.
Kind regards
Game Social Media Team
Game's reply18 Sept 2026, 14:05
Official
Hi Jarraj,
Thank you for reaching out.
We tried calling you, however, there was no answer.
Please accept our sincere apologies for the disappointment and frustration you experienced during your visit to our Gateway store.
We understand how frustrating it must have been to spend a considerable amount of time in-store, only to leave without making your purchase.
Thank you for taking the time to share your experience with us. We greatly appreciate your feedback, as it helps us identify areas where we can improve our processes and customer service.
We are sorry that we did not meet your expectations on this occasion and for the inconvenience caused.
Kind regards
Game Social Media Team
Thank you for reaching out.
We tried calling you, however, there was no answer.
Please accept our sincere apologies for the disappointment and frustration you experienced during your visit to our Gateway store.
We understand how frustrating it must have been to spend a considerable amount of time in-store, only to leave without making your purchase.
Thank you for taking the time to share your experience with us. We greatly appreciate your feedback, as it helps us identify areas where we can improve our processes and customer service.
We are sorry that we did not meet your expectations on this occasion and for the inconvenience caused.
Kind regards
Game Social Media Team