ND
Nicolette D

1 reviews | Active since Mar 2009

14 Jul 2020, 10:11

POOR SERVICE FROM GAME KOLONADE

Went to Game on Saturday 11 July to purchase a fridge. After waiting around for a half an hour trying to get someone to assist I went and asked to speak to the Store Manager. A lady who said she was a manager came to assist and then handed me over to Rasta. Well after being in the store for an hour and a half I left. No invoice as was proclaimed by Rasta who left me standing around for a hour, Seriously how long does an invoice take. I at least thought Rasta would phone to ask where I was as I needed to pay for my order - NOTHING. On Monday 13 July 2020 I phone the store and asked to speak to the Store Manager once again I was given a lady who said she was a manager. I explained what happened on Saturday and she was most sorry with the words I need you to come back to the store. I am going to check out what happened and will call you back within an hour. Well today is Tuesday and still no phone call or any communication from Game what so ever. Sorry you have lost another client and I will never set my foot into a game store again. Once would think with Covid and millions loosing their job customer would come first. If they were not playing games on their cell phones or busy on their cell ones and one screaming for the next one to assist maybe they would value their job I felt invisible and have never been treated in that way in all my life. NEVER AGAIN WILL GAEM SEE ME OR MY MONEY

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