1 reviews | Active since Jan 2016
Poor service from Game altogether.
The mail below was sent to Game On line support, as well as Customer Care today, not the first mail either. No response, I had to phone again today, with more promises by the person who answered the call.
Morning Game Customer Care
I checked the progress on your Dawn Delivery today, no change again.
Not only has their status not changed since Friday, according to this the TV should have been delivered at 18.30 yesterday. They have not even made contact with me.
As mentioned before:
My order was placed on 19 February, it is now the 28 th February, 9 days later, and no delivery yet.
* When I ordered, a unit was available at Tygervalley, why was this not sent to me as I am based in CT. Why send one down from Bloemfontein?? * I phoned the service centre yesterday afternoon,and the gent was apologetic, but said he could not assist to check until this morning. * I did a small order from Makro on the same day I ordered from Game. I was kept informed with sms's and mails all through the day, and I received the order the following day. Fantastic service! * This was my first online order from Game, and will certainly be the last. * I have sent a copy of this mail to Hellopter as well.
I do expect some feedback as well as delivery today. I am not impressed at all.
