SS
Sajitha S

1 reviews | Active since Mar 2020

05 Nov 2025, 08:18

POOR SERVICE FROM CUSTOMER SERVCE AT GAME STORES

#BlackFriday GAME informed me that the water dispenser on my 3 month old fridge is not cover by the warranty. This was not disclosed during the purchase. And what's worse is that the MANAGERs from the customer service department do not have the courtesy to return or call me back. After all these years of support, I WILL NEVER buy anything form Game ever again due to staff incompetence.

0
Replies (1)
Game
Game's reply05 Nov 2025, 09:01
Official
Hi Sajitha, Thank you for reaching out. I'm sorry that your water dispenser is not working as it should and that your call-backs haven't been honoured. This is not the service we strive to provide. Your query is being dealt with by the complaints team, and you will be reverted to as soon as they have feedback.