SM
Sophy M
1 reviews | Active since Sept 2015
15 Sept 2023, 08:10
Poor Service
I placed an order on 10 September to be delivered. Its Friday today, and still no sign of the order I placed. The delivery driver went to Game Fourways yesterday and there was no one to assist. Why do we have to fight for good services? I dont understand.
Helpful (0)
Replies (6)0
Replies (6)
Game's replyOfficial
15 Sept 2023, 09:40Hi there Sophy, thank you for reaching out to us. I am so sorry for the delay with receiving your order. Please be advised that we will escalate the matter to senior management for urgent feedback.
Game's reply15 Sept 2023, 09:40
Official
Hi there Sophy, thank you for reaching out to us. I am so sorry for the delay with receiving your order. Please be advised that we will escalate the matter to senior management for urgent feedback.
SM
Sophy M's updateReviewer Update
15 Sept 2023, 11:22Buying should be easy but Game is making it difficult for us. I spent countless times on the phone trying to get the parcel delivered but I have been sent to pillar to post.
SM
Sophy M's update15 Sept 2023, 11:22
Reviewer Update
Buying should be easy but Game is making it difficult for us. I spent countless times on the phone trying to get the parcel delivered but I have been sent to pillar to post.
SM
Sophy M's updateReviewer Update
15 Sept 2023, 11:33There was a specific reason why I bought online but you are useless right now.
SM
Sophy M's update15 Sept 2023, 11:33
Reviewer Update
There was a specific reason why I bought online but you are useless right now.
Game's replyOfficial
15 Sept 2023, 12:04I am so sorry for the service you have received, Sophy. Rest assured, your query has been escalated.
Game's reply15 Sept 2023, 12:04
Official
I am so sorry for the service you have received, Sophy. Rest assured, your query has been escalated.
SM
Sophy M's updateReviewer Update
15 Sept 2023, 12:09I need the parcel at 15h00 otherwise there wont be anyone in the office.
SM
Sophy M's update15 Sept 2023, 12:09
Reviewer Update
I need the parcel at 15h00 otherwise there wont be anyone in the office.
Game's replyOfficial
15 Sept 2023, 16:17We will follow up on this matter and you will contacted with feedback.
Game's reply15 Sept 2023, 16:17
Official
We will follow up on this matter and you will contacted with feedback.