JVdw
Jaco Van der westhuizen

1 reviews | Active since Aug 2020

19 Aug 2020, 09:32

Poor Service

Poor Communication. No feedback i am still waiting for an exchange and i am beyond the point of bargaining with them. Game can shove this machine.

They have no remorse or have any people skills. Poor service by far the worst service i have ever received.

They came to exchange the unit, but the unit that was send to me looks even worse.

0
Replies (1)
Game
Game's reply19 Aug 2020, 13:21
Official
Hi Jaco,

Thank you for taking my call.

I'm sorry about the service you have received.

As discussed over the phone, I will escalate this matter to the management and they will look into it and get back to you.

Thank you

                       Kind Regards

Mlindeli Ngcana

Game Online Support: Tel: **********
Customer Service Contact Centre: Tel: 0861 GAME CARE (**********73)
Game Sure Extended Warranty Enquiries: Tel: **********/ **********

www.game.co.za