1 reviews | Active since Nov 2017
Poor service delivery
Today, the 1 June 2018 there were only two tills open out of 11, while tellers were moving up and down, something that led to two long lines of consumers waiting to be served. This is always the case with Game Store in King Williams Town customer service is at the worst rate and tellers /cashiers instead take time to chit chat instead of working...
We acknowledge receipt of your complaint with reference ***2,
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,
We acknowledge receipt of your complaint with reference ***2,
Thank you for bringing this matter to our attention. We can understand how frustrating it must have been. Please accept our sincere apologies.
Please note we have escalated the matter to Senior Management for investigation and feedback will be provided.
We are looking forward to being of better service to you in future and trust that the above will be accepted favorably and please don't hesitate to contact us if any further assistance is required.
Regards.
Group Customer Service Advisor
Tel: ***73
Best regards,