TS
Tiisetso S

1 reviews | Active since Oct 2019

03 Dec 2019, 12:41

Poor service (day light *******)at Game Alberton

I bought a Hisense fridge early last year and i was given 4years warranty with in few months i started experiancing issues with it.i reported the fault but no one attended it.this year earlier i we to the store to report that the fridge was no longer working again i was promised that they will send se technician to view it but i waited but no one came .i again went to Game to report this matter and again i was told that the technian will come and this time he did but told me that the fridge lost its warranty. I once again went to the store with no help i decided to return their fridge as i was not satisfied with it and the poor services i was given..now this time they say the fridge was fixed and that the is nothing they can help me with.i should take the fridge and leave them.i refused since i know that nothing as such occure i left the fridge there and its being 3 months now Game has my fridge which i bought in cash.. I ve never heard from them.I lost my money because i ve nothing but the slips to show..

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Replies (1)
Game
Game's reply03 Dec 2019, 13:01
Official
Hi Tiisetso,  

Thank you for taking my call.

As discussed, i will have the matter escalated and provide you with urgent feedback.

If you need further assistance contact us on ***, and request to speak to Tammy.

Kind Regards
Tamlyn Lockman