J
Josephine
1 reviews | Active since May 2021
19 Sept 2023, 13:07
Poor service
I went to Game store in mall of Africa on the 18th October to buy an airfryer. I got there and there was no one to assist because there were two prices on the airfryer I was interested in.i went to the counter to ask for assistance they paged the lady 15 minutes later I was still waiting for her so I went back to the counter for the second time and asked for help they told me they paged her she is coming no one was willing to help me so I waited for another 15 minutes until I decided to leave and bought my airfryer at hifi Corp.so disappointed with the poor service from Game store
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Replies (1)Game's replyOfficial
19 Sept 2023, 13:14Hi Josephine,
Thank you for reaching out.
I'm sorry for the service you received and that there was no one to assist you. This is not the experience we want you to have.
Rest assured, your query will be escalated to the management team, and you will be contacted.
Kind regards
SG
Thank you for reaching out.
I'm sorry for the service you received and that there was no one to assist you. This is not the experience we want you to have.
Rest assured, your query will be escalated to the management team, and you will be contacted.
Kind regards
SG
Game's reply19 Sept 2023, 13:14
Official
Hi Josephine,
Thank you for reaching out.
I'm sorry for the service you received and that there was no one to assist you. This is not the experience we want you to have.
Rest assured, your query will be escalated to the management team, and you will be contacted.
Kind regards
SG
Thank you for reaching out.
I'm sorry for the service you received and that there was no one to assist you. This is not the experience we want you to have.
Rest assured, your query will be escalated to the management team, and you will be contacted.
Kind regards
SG
