Poor service at Game Trade Route

I'm so disappointed at the service I received from Game trade route.

I bought a fridge on the 23rd of Nov and only yesterday the 5th of Dec, after going twice, using my own petrol, time and efforts to find out what is the delay and to my last resort asked to speak to the manager. I was told that they were out of stock and I still needed to wait for the 7th of Dec and that's if the wearhouse has stock, if they do have stock I'd have to wait for a further 5 days for the order to be delivered to the store, then only I will be contacted to come and collect the fridge "that's if" mind you on the 2 ocassions I wasted my time on, I was told by the same lady that I would be contacted yet no contact was made until I used my petrol once more, to go and find out what was happening.

Out of desperation since I do not have a fridge and it's hot, everytime I buy food it gets rotten and causes such an inconvenience to me because I wouldn't have bought a fridge if I didn't NEED one, I ended up asking for the fridge that was on display since I'm inconvenienced and in need of a fridge. I was given a R300 discount on the display and had to arrange for my own transportation. I bought groceries to put into the fridge to my surprise the fridge is not working, now I'm left with the responsibility to take back the fridge since it's not in a working condition and all the food I've bought will get spoilt again... Can the service get any better.

All I needed was a fridge in my house which I paid for on the 23rd of Nov until this day I do not have a fridge. Was I wrong to select Game as my best and trusted store :(

I would like a new fridge which I bought, refunded all my petrol money that I've wasted traveling up and down for feedback and I would like for the display fridge to be taken back, I'm not prepared to pay a cent more for the poor service and inconvenience that Game has put me through. I need a fridge as in yesterday.