JB
Jan B

1 reviews | Active since Dec 2014

30 Sept 2019, 13:24

POOR SERVICE AT GAME MIDLANDS MALL

Went to Game Midlands Mall today to search for a Gazebo and folded table, NO SERVICE AT ALL, my wife went to look for someone and even him were not very interested to help and NO FEEDBACK from him, i went and apparently the person in that department went to Checkers, NO OTHER PERSON TO ASSIST, we waited for a half an hour for service and NOTHING, i reported to a Manager at the help desk and got only a SORRY, now he want to help but it was already waisted time inside, i am very very disapponted in the assistance there

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Replies (1)
Game
Game's reply30 Sept 2019, 17:07
Official
Hi there Jan,

Thank you for bringing this to our attention.

I am so sorry for the overall experience you had within our store.
I tried contacting you on the details you have provided but to no avail.
Please provide me with alternative contact details or an appropriate time to contact you so that we may resolve this matter.

I look forward to your response.

Kind RegardsAbdul PetersenGame Online Support: Tel: ***Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)Game Sure Extended Warranty Enquiries: Tel: ***/ *** Game Sure Extended Warranty Enquiries: Tel: ***/ ***www.game.co.za