Poor service at Game jabulani Mall

Am very angry 20 January 2020 bought a hisense TV at game store Jabulani, 22 February 2020 it just went dead took TV back at store for repairs on the 23 the following day, they check it and confirm that they know what wrong and they will book it in and I must collect after 21 days. Monday 22 March 2020 get a callback message to collect TV did so the following day ,got out of the shop with a working TV but when I got home it did not work it had the same problem. Been trying to contact jabulani game the whole week on this number *** it not going through wanted to confirm if I would get assistance when I took it back on the 27 of March which is the start of 21 days lockdown of which I will be home, then tried calling game head office ask the guy if I would get assistance during lockdown and he agreed that Yes I can go they will assist but to my surprise I was turned away by the store manager Mr Janjie who didn't even wanted to listen to my story and he said I would get assistance on the 17 of April after lockdown. I am so angry with this whole dilemma and need my money back,this issues has cause me stress and financially drained because of the up and down hiring transport.