1 reviews | Active since Oct 2015
Poor Service at Game
I have to rate this store and Customer Service is poor, I can't believe the disrespect and lack of regard from the employees at Game stores in Fourways.
Note that I am still currently on the line for waiting for assistance from Themba who seems to refuse to take my calls, I am now on call waiting 4 minutes, they did not put me on hold and I can hear them arguing. They have now hung up on.
The gentleman who was assisting me with the purchase is Themba, he made promise to contact me back with regards to the delivery however he has not.
I am extremely unsatisfied with the service from game!
The couch I bought on Saturday with the fridge arrived yesterday, i was promised that it would arrive before 16:00 so I took time off work to be there when they delivered however they only arrived towards 6pm.
The counch arrived without two of the legs attached to it and th *****s missing, then to top it of it seem sit was bumped somewhere.
I have e-mailed the store and awaiting feedback.
Thank you for bringing this to our attention.
I do apologize for the services that you received in our store. Please forward me an email with #337074 in the subject line with your contact details to *** that we may resolve this as soon as possible.
I look forward to your response.
Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
I do apologize for the services that you received in our store. Please forward me an email with #337074 in the subject line with your contact details to *** that we may resolve this as soon as possible.
I look forward to your response.
Kind Regards
Marshalino Jankowski
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
I hAve sent the email
I hAve sent the email
