SK
Schalk K

1 reviews | Active since Feb 2013

21 Oct 2016, 14:54

Poor service and utter lies

<p>I saw on an online catalogue on guzzle that started today (21/10/16)that an xbox one bundle is going for R2499. I phoned my partner to let him know to give them a ring to keep one aside for him. When he phoned through they just said it was an error and they realised a notcie of apology. First of all its not my problem if its an error. Secondly if its an error and they knew about it why was the catalogue still on guzzle being advertising for that price. Why has it not been removed??? They are talking absolute ******* at the store because they didnt even know of the error themself probably. If thats the bull **** they are trained to sprout its extremely sad. you guys have wasted our time and our money because we took a loan out to come and buy the thing. VERY DISAPPOINTED!!!!</p>

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Replies (1)
Game
Game's reply21 Oct 2016, 15:53
Official

We acknowledge receipt of your complaint with reference ***6 and apologise for your inconvenience in this matter.

Senior Management will investigate this matter and will contact you with updated feedback.

Regards.

Rina Taute

Group Customer Service Advisor

***

Tel: ***73

Best regards,