Poor Service And Time waste!

<p>Dear Game</p> <p> </p> <p>I am very upset about the poor service received at Game Gateway.</p> <p> </p> <p>I was given a voucher of R269.00 Acct No: ********** 627242 SN: ********** 71 Checker No: 603 for a return that i have made on 03/09/16. When i went to Game Gateway on 11/10/16 around 5:15pm, i was told by several of your staff members that they are working with a new system and that the voucher numbers have not been loaded onto the system.</p> <p> </p> <p>I have waited for approximately 45 minutes in store and was not successful in redeeming my voucher. Most of your staff members were unsure of how to redeem the voucher also one of your staff members have advise me that i would have to take the voucher to Ballito to have it redeemed!</p> <p> </p> <p>I am a regular customer of Game and i am shocked to know that you guys are so unorganized and staff is under trained. You guys should have been more prepared for the system switch!</p> <p> </p> <p>Please compensate me for my petrol, time wasted and i want to be able to use me voucher immediately! I would appreciate cash for my voucher as i do not look forward to another time waste!!!</p> <p> </p> <p>Upset customer Quraishmeem</p> <p> ********** 072</p>