Poor Service and *****ing from the poor.

From the last responds from Game,I was happy that i will get my fridge back but it was all in vain.I HAVE LOST BOTH MY MONEY AND FRIDGE. I accepted their ONE SIDED decisions and i ve been waiting for their quote since from the 5 August 2020.After 2 years of suffering without a fridge due to the fact that it was faulty from day 1 of purchase.how long must i suffer,they don't want to refund nor fix it since no quote was send to me.It's either this is because of poor service or that this is how they operate by *****ing money from the poor..Judging by the way my matter was addressed .They tried by all means to undermine me and even when i agree to their terms still nothing occurs..since the fridge is still at the store..Despite several attempts and efforts to finalized this matter all is in vain.