Poor service and incorrect information on delivery

Ordered a TV on the 19th December, when calling game they give me a waybill number and when I call Dawn Wing they say this number is incorrect, I dont know who to call anymore, how difficult is it to have a package delivered? Its only a TV, let me know where the TV is and I can go pick it up myself I cannot stand *********** people who do not know how to do their jobs the service offered as a result of the incompetence is very poor

Get the TV delivered today or refund me my money