CM
Carol M

1 reviews | Active since Apr 2013

20 Feb 2024, 10:34

poor service

Game at mall @reds ,i complained last week regarding my washing machine that i bought on the 08/02 which i still waiting for delivery that i was promised that it will be delivered last week Saturday which was not done .guys im getting tired of always following you ...if you cant deliver may you please refund my money and i will see where i will buy the washing machine .

0
Replies (3)
Game
Game's reply20 Feb 2024, 13:16
Official
Hi Carol, I'm so sorry, you haven't received feedback regarding your delivery. Your query is with our complaints team, and you will be reverted to. 
CM
Carol M's update22 Feb 2024, 09:01
Reviewer Update
Good Morning -so since you decided not to deliver my washing machine ..can you kindly refund back my money i will go buy it elsewhere ur services is very perthitic...no longer interested with ur empty promises just want my money back .
Game
Game's reply22 Feb 2024, 09:10
Official
Hi Carol, I'm so sorry, you haven't been contacted or received feedback regarding your delivery. This is certainly not the experience we want you to have. I've escalated your request for cancellation.