SS
Sthembile S
1 reviews | Active since Jan 2017
08 Jan 2020, 00:31
Poor Service
I went to buy a dual sim Samsung A2 Core for my colleague and it was R1299.00 on sale as per the ad only to find that the one that is on sale is a single sim and no one told me that the one that is on sale is a single sim, whereas i specified i wanted a double sim.
Now m stuck with a phone that i do not need and have to pay my colleague because the sales lady did not tell me the difference. I am not happy at all about the service i got. If they had told me i would have added R100 for a dual sim
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
08 Jan 2020, 09:27Good Day Sthembile,
Thank you for bringing this to our attention.
We apologize for the inconvenience this has caused you.
Kindly email us your contact details with "Att Abdul 351841" as the subject line to *** so we may address this matter.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
We apologize for the inconvenience this has caused you.
Kindly email us your contact details with "Att Abdul 351841" as the subject line to *** so we may address this matter.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Game's reply08 Jan 2020, 09:27
Official
Good Day Sthembile,
Thank you for bringing this to our attention.
We apologize for the inconvenience this has caused you.
Kindly email us your contact details with "Att Abdul 351841" as the subject line to *** so we may address this matter.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
Thank you for bringing this to our attention.
We apologize for the inconvenience this has caused you.
Kindly email us your contact details with "Att Abdul 351841" as the subject line to *** so we may address this matter.
Kind Regards
Abdul Petersen
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
www.game.co.za
SS
Sthembile S's updateReviewer Update
09 Jan 2020, 09:11I would like to thank Islam and Andreene Naidoo at Game Stores Cityview who solved my problem quickly, i now got a phone my colleague wanted in the first place, no more stressjng about having to pay for the phone i did not need. Big up to Game Stores for excellent service
SS
Sthembile S's update09 Jan 2020, 09:11
Reviewer Update
I would like to thank Islam and Andreene Naidoo at Game Stores Cityview who solved my problem quickly, i now got a phone my colleague wanted in the first place, no more stressjng about having to pay for the phone i did not need. Big up to Game Stores for excellent service