Poor service

Still no further update on my online order I am so sick of the staff at Games lies surely getting orders delivered is not rocket science, I will be taking matters further if I do not receive my goods or my money back by the end of this week.

Thinking about this whole situation I cannot wrap my head around such pathetic service, I went into the store and they advised me to rather order online as it would be quicker as they didn't have the specific machine in store.

When I pay for something I honestly expect to receive the service advertised, I appreciate the fact that it is lockdown and that you have a backlog of deliveries but locating a washing machine is surely not such a complicated task?

I am extremely disappointed with this and as a result of this I assure you I will never buy at any of your stores again.