mT
musa T
1 reviews | Active since Jan 2017
18 Jan 2017, 11:20
poor service
<p>DURING OCTOBER MONTH I BOUGHT A WASHING MACHINE( 13KG SONETEC) at GAME VREDENBERG .I started utilizing the machine in November ,in December I experienced problems with the machine( showing error every time I switched it on).I went to game and report the fault,they said they will send a technician.Since last year I'm been waiting for the technician, last week I was there again they said they will send it Monday or yesterday.I bought the machine cash and since December I'm not using the washing machine, I'm still waiting the technician.</p>
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Replies (2)
Game's replyOfficial
18 Jan 2017, 11:37We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.
Senior Management will investigate this delay and will contact you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's reply18 Jan 2017, 11:37
Official
We acknowledge receipt of your complaint with reference ***1 and apologise for any inconvenience caused.
Senior Management will investigate this delay and will contact you with udpated feedback.
Regards.
Rina Taute
Group Customer Service Advisor
Tel: ***73
Best regards,
Game's replyOfficial
18 Jan 2017, 15:53Further to the above matte rwe wish to confirm that you were credited for the item and we look forward being of assistance to you again in the near future.
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply18 Jan 2017, 15:53
Official
Further to the above matte rwe wish to confirm that you were credited for the item and we look forward being of assistance to you again in the near future.
Group Customer Service Advisor
***
Tel: ***73
Best regards,