MM
Michelle M
1 reviews | Active since Nov 2025
05 Nov 2025, 09:07
Poor service
Im writing this with tears on my eyes I went to Game eastgate to change my iron the iron is working however is leaking and it trips my mainswitch so obviously I cant use it they didn't want to exchange it since its working meaning my kids uniform cant be ironed
I want to no what are the exchanging policy if they denying to change it I have a box and a recipe I dont want anything to do with game I want my money the service was very poor the girl was shouting so that her friend can hear I didnt take her name but I no her I want my money
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Game's replyOfficial
05 Nov 2025, 11:50Hi Michelle, Thank you for getting in touch. I'm sorry that your iron is faulty, and for the service you received. Regrettably, all appliances deemed faulty will need to be assessed and repaired if possible. Your complaint regarding your experience will be addressed with the management team at the store and you will be reverted to.
Game's reply05 Nov 2025, 11:50
Official
Hi Michelle, Thank you for getting in touch. I'm sorry that your iron is faulty, and for the service you received. Regrettably, all appliances deemed faulty will need to be assessed and repaired if possible. Your complaint regarding your experience will be addressed with the management team at the store and you will be reverted to.