ER
Eugene R
1 reviews | Active since Jun 2024
03 Jun 2024, 16:01
Poor service 3
I bought Acer i3 laptop R8000 from Game Somerset Mall on the 5th of March 2024 and it's already giving software problems.I was there at Game Somerset Mall yesterday and today my son is using it for his online studies i ask for n new one or replacement they sending it away for 21 working days now my son is without a laptop and is exams its unacceptable
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Game's replyOfficial
09 Jun 2024, 09:29Hi Eugene, apologies for the delay. I'm sorry your laptop is faulty and is impacting your son's learning. As the an item is under the manufacturer's warranty and will need to be assessed to determine what the fault is. I have however, escalated your query and you will be reverted to.
Game's reply09 Jun 2024, 09:29
Official
Hi Eugene, apologies for the delay. I'm sorry your laptop is faulty and is impacting your son's learning. As the an item is under the manufacturer's warranty and will need to be assessed to determine what the fault is. I have however, escalated your query and you will be reverted to.