NM
Nompumelelo M
1 reviews | Active since May 2019
28 May 2019, 19:50
Poor Service
I'm still waiting for any form of response from Game since I laid a complaint against them concerning my store card,still no response it's 3months no way forward
Helpful (0)
Replies (5)0
Replies (5)
Game's replyOfficial
29 May 2019, 09:21 Hi Nompumelelo,
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted within 24 hours.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted within 24 hours.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Best regards,
Game's reply29 May 2019, 09:21
Official
Hi Nompumelelo,
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted within 24 hours.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Thank you for taking my call.
As discussed telephonically.
I will escalate this matter directly to management and you will be contacted within 24 hours.
I do apologize for the inconvenience caused.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Best regards,
NM
Nompumelelo M's updateReviewer Update
04 Jun 2019, 23:42I have sent an email to you,can u confirm if It was correct
NM
Nompumelelo M's update04 Jun 2019, 23:42
Reviewer Update
I have sent an email to you,can u confirm if It was correct
NM
Nompumelelo M's updateReviewer Update
06 Jun 2019, 21:43May you kindly provide me with your email address
NM
Nompumelelo M's update06 Jun 2019, 21:43
Reviewer Update
May you kindly provide me with your email address
Game's replyOfficial
07 Jun 2019, 17:42Hi Nompumelelo,
Thank you for your response.
I have tried calling you and the phone went to voicemail. Please advice about the convenient time to call.
Thank you.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Thank you for your response.
I have tried calling you and the phone went to voicemail. Please advice about the convenient time to call.
Thank you.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Best regards,
Game's reply07 Jun 2019, 17:42
Official
Hi Nompumelelo,
Thank you for your response.
I have tried calling you and the phone went to voicemail. Please advice about the convenient time to call.
Thank you.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Thank you for your response.
I have tried calling you and the phone went to voicemail. Please advice about the convenient time to call.
Thank you.
Kind Regards
Mlindeli Ngcana
Game Online Support: Tel: ***
Customer Service Contact Centre: Tel: 0861 GAME CARE (***73)
Game Sure Extended Warranty Enquiries: Tel: ***/ ***
Game Sure Extended Warranty Enquiries: Tel: ***/ 0800 00 44 www.game.co.za
Best regards,
NM
Nompumelelo M's updateReviewer Update
07 Jun 2019, 19:23You can call me tomorrow anytime
NM
Nompumelelo M's update07 Jun 2019, 19:23
Reviewer Update
You can call me tomorrow anytime