GM
Garnet M
1 reviews | Active since Apr 2015
19 Mar 2016, 09:37
poor service
I walked in the store and i was ignored,the ladies pretended as if they were busy!When i got to the counter the assistant lady showed no sense of urgency.
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Replies (1)
Game's replyOfficial
19 Mar 2016, 09:58Hello mampaka ,
We acknowledge receipt of your complaint with reference ***1.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,
Game's reply19 Mar 2016, 09:58
Official
Hello mampaka ,
We acknowledge receipt of your complaint with reference ***1.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
We acknowledge receipt of your complaint with reference ***1.
Firstly I would like to apologize for the poor service that you received in our stores. There is no excuse for poor service and never will be there any. You are, and always will be one of the important visitors to our stores. Our team did not show you how important you are to us and for that we sincerely apologize. We would like to change the bad experience that you had in our store and also would like to regain your confidence in our store and business.
A Senior manager will be in contact with your shortly to address your concerns. We value you as a Game customer and are committed to improve our service levels continually.
Regards.
Rina Taute
Group Customer Service Advisor
***
Tel: ***73
Best regards,