Poor service

Still bad customer service with Games. So I booked in my TV on Tuesday and it's Friday today and TV is still sitting in the store not even collected from the supplier yet . I have spoken to Suhayfa Gabriel's on the same day she promised to be in contact with me and that she was going to contact head office to resolve the problem ASAP and I am still waiting for her to be in contact since then. This is poor and lack of service as this TV was only 29 day's old when I took it back and was forced from customer service and the store to book it in for an assessment instead of giving me my money back as I requested.

Disgusted with the way Game handels customer complaints. Instead of satisfying the customer they just create more in anger and frustration to their customers.