Poor service

I bought a stove in Game Gallleria (28 Oct) and has requested to collect for Game Liberty Mall in PMB. I went to PMB on the 30th to collect and i was informed they are out of stock where as the sales peraon in Galleria had informed me i will get the stove when ever i go to collect went back. I then went back to Game Galleria to ask why is it that i was given the incorrect information and drove to PMB all they way from durban only to find there is no stock and they insist there is stock i must go back to Game Liberty mall at my own expense to look for it. I am upset about this there is no apology or anything to meet me half way for the costs i have incurred as a customer the only thing they said is go back yo the shop you will find it.