RS
Ronald S
1 reviews | Active since Feb 2017
18 Oct 2018, 06:18
Poor service
I bought a dstv explora from the game stores in Menlyn and the price included the WiFi connector. Unfortunately that day they did not have the stock for the WiFi connector and the sales lady mentioned that she will be getting stock the next day and she would contact me. It's been weeks now and she still hasn't contacted me. Very poor service. Most probably they stopped manufacturing the WiFi connector.
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
18 Oct 2018, 10:06We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
Senior Management will investigate the stock situation and will contact you with updated feedback. We thank you for your patience in this regard.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's reply18 Oct 2018, 10:06
Official
We acknowledge receipt of your complaint with reference ***3 and apologise for any inconvenience caused.
Senior Management will investigate the stock situation and will contact you with updated feedback. We thank you for your patience in this regard.
Regards.
Group Customer Service Advisor
Tel: ***73
/rt
Best regards,
Game's replyOfficial
18 Oct 2018, 15:26An email was sent to you to advise that you may come to the store at your convenience to collect the item.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,
Game's reply18 Oct 2018, 15:26
Official
An email was sent to you to advise that you may come to the store at your convenience to collect the item.
Regards.
Group Customer Service Advisor
***
Tel: ***73
/rt
Best regards,