BM
Bathule M
1 reviews | Active since Jul 2018
11 Jul 2018, 09:28
Poor service
Game online is the worst in customer service, they bad at effeciency and takes forever to get through to them. They easy to promise you that everything will be sorted! But never deliver on their promiise, would never recommend them to anyone
Helpful (0)
Replies (2)0
Replies (2)
Game's replyOfficial
11 Jul 2018, 10:21Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***9. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
***73
/rk
Best regards,
Game's reply11 Jul 2018, 10:21
Official
Good Day
We are pleased to inform you we have received your enquiry at the Game/ DionWired Customer Care. We apologise for any inconvenience caused.
We have logged your request with reference number ***9. This number should be retained for reference purposes. The matter will be referred to Senior Management who will contact you to discuss this matter.
Regards
Group Customer Service Advisor
***73
/rk
Best regards,
BM
Bathule M's updateReviewer Update
11 Jul 2018, 11:04Thanks for the response, but the lack of confidence in your company is to a point where I highly doubt that will happen. I was promised a call back so many times, expected one this morning at no later then 10:30, at 10:44 I called your customer service and the lady I spoke to very rude and had no interest in helping me and 18minutes into the call of which 13minutes of that I was on hold, she hung up on me so I would not be surprised to hear from you.
BM
Bathule M's update11 Jul 2018, 11:04
Reviewer Update
Thanks for the response, but the lack of confidence in your company is to a point where I highly doubt that will happen. I was promised a call back so many times, expected one this morning at no later then 10:30, at 10:44 I called your customer service and the lady I spoke to very rude and had no interest in helping me and 18minutes into the call of which 13minutes of that I was on hold, she hung up on me so I would not be surprised to hear from you.