Poor service

On Monday 13/11/2017 I went to buy a Whirlpool 16kg toploader that is advertised in this weeks pamhlet. They assured me that the washing machine is in transit and will be delivered latest Wednesday and they will let me know so I can go pick it up. Friday I went back after no response from them and they didn't capture the transaction in the office. So speaking to managment he promised they will deliver it Saturday free of charge. So Saturday i waited and no delivery. Phoned the sales agent Sunday morning and now all of a sudden it will be delivered on Monday after I specifically told them it needs to be delivered on a weekend. Sales man told me he will let management phone me. I waited a hour and phoned again. This time to the manager that said he sorted the problem out the Friday and all the blame is on the salesman as he didn't send the paperwork through to the courier company so won't be phoning the customer that is no me back. So he the manager said he will go to salesman and see what they can do and he will then phone me back. I am still waiting for his call. When I asked him what is he going to do about the bad service he said that he won't be doing anything if I didn't place a complaint. Game Vincent needs to improve their customer service. I will be back there tomorow morning and getting my money back. Will take my business somewhere else.