1 reviews | Active since Dec 2016

14 Nov 2017, 14:45

Poor Service

My partner and I brought a stove at Game Store Southgate three weeks ago- we were assisted by Claudette Adams to purchase the stove. We were told that we should come back after 7days to fetch it as stove was unavailable at the time. Upon going back to the store, we were still told that the stove was unavailable. The next day we called through to the store and spoke to Sabelo who promised that the stove will be delivered to us to spare us the inconvenience caused. We only received the hob, not the whole set! We called through last week and were told that we would have the rest of the stove set delivered today. When we called again today, we were told it would be delivered tomorrow!

0
Replies (2)
Game
Game's reply14 Nov 2017, 15:44
Official

We acknowledge receipt of your complaint with reference ***7 and apologise for all your inconvenience in this matter.

Senior Management will investigate this matter and will contact you to discuss this matter.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,

Game
Game's reply16 Nov 2017, 07:19
Official

We trust that you have received your delivery by now and that you will have joy from you item.

Regards.

Group Customer Service Advisor

***

Tel: ***73

Best regards,