Poor service

Bought two tablets for my kids for christmas. After taking the first one back...it broke again,after that both of them broke. So that is 3 tablets exchanged within 30 days. Everytime i have to buy alot of data to reload the games that was on there for the kids. Its not cheP downloading the games. The customer service people also have a snotty attitude and there is never a manager to talk to. One guycalled Jason was very helpfull with the tablets. Anyway so wewent there today and while waiting for the tablet exchange i decide to buy story books for my kids, so the label says R45 for disney asstd books, the book i took is right above the R45 label but come to the till it scans R175. I can walk the floor with the manager and show him all the wrong prices,but then again he is never available.game is not what it used to be, very poor label discipline and very poor staff discipline. Shame and all you get is a sorry email. Iam a store manager for a shop twice the size and i dont even have such poor disciplines in my store.