Poor service.

I bought a Whirlool top loader Washington machine at Game on the 03 July 2017. After trying to install and not winning we informed Game of the challenges and we waited for almost two weeks to be assisted. A rude techinician was sent by Whitlpool to come a school assist with fixing and installation of the machine, the techician go to to my house and insulted us and the technician who tried to install the machine. Over a month later I'm still sitting with the same need of a washing machine after spendings R 9 261 purchasing a machine that was gauranteed to be the best machine ever. Game and whirlpool are giving me the run around and out of moving the machine around i am not being told it isn't damaged. How can I be expected to forget about R 9 261? As for the attitude of the technician he needs training on customer service. By the way he didn't given us his name, Andy he insulted me calling me this person in my house. Please assist game must give me a working machine or my money back asap. I bought a machine because I needed one secondly I shouldn't be subjected to Whirlpool 's rude employees I didn't buy the machine from them.

Hoping to hear from you soon.